Description
Shipping & Returns
Returns Policy
We want you to LOVE your purchase! Should you need to return or exchange, please put your item(s) back in the mail within 10 days to receive the full credit on your credit card - for merchandise purchased at full price. Any purchases made using a discount greater than 10% is final sale - no returns or exchanges. Trunk Show items are Final Sale and cannot be returned or exchanged. Tags must be attached and the item unworn to receive any credit. Customers are responsible for the cost of shipping on all returns unless otherwise indicated as a promotion.
All accessories - home/décor, jewelry, handbags, sunglasses, vintage and lingerie are final sale. All sale items are also final sale. All Monkee’s boutiques are independently owned and operated, so we can only accept returns on purchases from this store location.
As a small business, we can not accommodate every return but we will be reasonable. Please contact us directly with any questions or concerns.
If you do need to return an item and it falls within our return policy, simply login to your account, view the order using the link under the My Account menu and go you Your Orders, click the Return Item(s) button. We will notify you via e-mail of your refund once we have received your item in store and processed the returned item.
Shipping
We offer a $9.95 Flat Rate shipping option and ship via UPS and USPS or a FREE pick up in store option for local customers.
After your order has shipped, you will receive a tracking number to keep an eye out for your packages. Please note that delivery dates will vary based on your location.
We want you to LOVE your purchase! Should you need to return or exchange, please put your item(s) back in the mail within 10 days to receive the full credit on your credit card - for merchandise purchased at full price. Any purchases made using a discount greater than 10% is final sale - no returns or exchanges. Trunk Show items are Final Sale and cannot be returned or exchanged. Tags must be attached and the item unworn to receive any credit. Customers are responsible for the cost of shipping on all returns unless otherwise indicated as a promotion.
All accessories - home/décor, jewelry, handbags, sunglasses, vintage and lingerie are final sale. All sale items are also final sale. All Monkee’s boutiques are independently owned and operated, so we can only accept returns on purchases from this store location.
As a small business, we can not accommodate every return but we will be reasonable. Please contact us directly with any questions or concerns.
If you do need to return an item and it falls within our return policy, simply login to your account, view the order using the link under the My Account menu and go you Your Orders, click the Return Item(s) button. We will notify you via e-mail of your refund once we have received your item in store and processed the returned item.
Shipping
We offer a $9.95 Flat Rate shipping option and ship via UPS and USPS or a FREE pick up in store option for local customers.
After your order has shipped, you will receive a tracking number to keep an eye out for your packages. Please note that delivery dates will vary based on your location.
Purchase a gift card from Monkee's of the Village! Whether you are purchasing for yourself or as a gift, this is a physical gift card you can use both in store and online! Don't forget to specify if you would like the gift card wrapped in the order notes at checkout. If we do not have notification it will be in an envelope with Monkee's sticker only. Please also include:
To:
From:
Gift Message:
What Occasion is it for? Birthday, Anniversary, Valentine's Day, Graduation, Just Because, Congratulations, Christmas
Looking to buy a virtual gift card only? Purchase here.
Follow @monkeesofthevillage on Instagram to stay up to date with the latest styles. All try-ons are saved to our highlights! Contact us by calling (336) 722-4600 or our text only line at (336) 473-4678 if you have any inquiries while shopping online.
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